What did they do?
They pre-arranged to attend the weekly session, advertising it to attendees and via Deaf Futures Facebook group in the weeks prior to the session. They took along, banners, leaflets, information on the Long Term Plan and hard copies of the Easy Read Surveys. They set up a projection screen and showed the Healthwatch England BSL videos to the group and we had the services of a BSL interpreter for any questions that may arise from the video.
Conclusion from Deaf Futures
The deaf community is often under represented, so they value the chance to be able to have their views heard. The biggest problem faced by the deaf community is the lack of interpreters, or the interpreters not being booked by services, this is not unique to NHS services. They value the chance to have their views heard and to be included in any consultations, we have a fantastic relationship with them and we are able to ask their opinions.