The Authorised Representatives felt that the home generally had good atmosphere; interactions between staff and residents were positive; the environment was clean and tidy; some small improvements could ensure a more dementia friendly environment
Summary of recommendations from visit
- To facilitate health and safety, we strongly recommend that urgent consideration be given to ensuring that all lounges are staffed when in use by residents.
- We appreciate that there is no simple solution to this issue but, based on what we saw and heard and given the residents’ complex dementia needs, we feel that their health and safety could be compromised if this is not addressed.
- In addition, the report details suggestions for minor changes would further enhance the experience for residents