1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Care Home visits – Healthwatch Doncaster’s report

    News -

    Engagement officer Sandie Hodson, alongside an enthusiastic team of Healthwatch volunteers, undertook nineteen care home visits between July – December 2016.

  3. Enter and View: Adeline House Care Home

    Report -

    Healthwatch Doncaster's Enter and View team conducted an initial visit in August 2018, with a follow-up visit in March 2019

  4. Enter and View: Plantation View Care Home

    Report -

    The Authorised Representatives felt that the home generally had good atmosphere; interactions between staff and residents were positive; the environment was clean and tidy; some small improvements could ensure a more dementia friendly environment

  5. Enter and View

    Blog -

    Part of the local Healthwatch programme is to carry out Enter and View visits to get a clearer picture of health and social care service provision locally, to help ensure that the people of Doncaster are receiving good quality, accessible care

  6. Summary Report: Care Home Visits

    Report -

    A summary of the 19 care home visits undertaken by Healthwatch Doncaster volunteers and staff in the period 28 July to 20 December 2016. The findings are based on a conversational approach, talking informally to residents/visitors

  7. Enter and View: China Cottage Care Home

    Report -

    The Authorised Representatives felt the home generally had a friendly and welcoming atmosphere. Some improvements could ensure a more Dementia friendly.

  8. Enter and View: Thorndene Care Home

    Report -

    The Authorised Representatives felt that the home had a caring, homely atmosphere. Everyone was welcoming and the manager and owner were very honest and open with a ‘nothing to hide/help us to improve’ approach.

  9. Enter and View: Oldfield House Care Home

    Report -

    The Authorised Representatives felt the home generally had good atmosphere. Some minor improvements could ensure a more dementia friendly environment.

  10. Enter and View: Woodlea Care Home

    Report -

    Healthwatch Doncaster's Enter and View team conducted an initial visit in April 2019, with a follow-up visit in August 2019

  11. New report finds choosing care is one of life’s most stressful experiences but trusted information can help

    News -

    Choosing adult social care in England is one of the biggest sources of stress compared to other key life events, according to a survey of 1,000 people carried out for the Care Quality Commission (CQC)

  12. Care Quality Commission’s 2019 State Of Care Report

    Report -

    State of Care is Care Quality Commission‘s annual assessment of health care and social care in England

  13. Enter and View: Stenson Court Care Home

    Report -

    The Authorised Representatives felt that the home had a caring, supportive, friendly atmosphere. Residents seemed happy and well cared for. Everyone was welcoming and the manager and staff appeared friendly and
    open with us.

  14. Enter and View: Roman Court Care Home

    Report -

    The Authorised Representatives felt the home generally had good atmosphere. Interactions between staff and residents were positive. The environment was clean and tidy.

  15. Enter and View: The Old Rectory Care Home

    Report -

    Everyone at The Old Rectory Care Home was welcoming, the manager and staff were friendly and open with us.

  16. Enter and View: Headingley Court Care Home

    Report -

    The Authorised Representatives felt that the home had an upbeat, friendly atmosphere. Interactions between staff and residents were very good. The environment was clean and tidy.

  17. Enter and View: Headingley Park Care Home

    Report -

    The Authorised Representatives felt that the home had a supportive, friendly and caring atmosphere. Residents seemed happy and well cared for. We were made welcome by the manager and staff and observed genuinely caring interactions between staff

  18. Enter and View: Thorndene Care Home

    Report -

    The home has been under new management since the summer and is currently undergoing a programme of re-organisation.

  19. Care Quality Commission report on oral health in care homes

    Report -

    The Care Quality Commission (CQC) has today published the findings of an in-depth review on the state of oral health care in care homes across England

  20. Doncaster care home, Skills Support Limited, rated Outstanding by the Care Quality Commission

    News -

    The Care Quality Commission has rated the care being provided by Skills Support Limited – Doncaster to be Outstanding after an inspection in November 2019

  21. Healthwatch England Annual Report 2018-19

    Report -

    Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see

  22. Reflections on care in residential care home during the COVID-19 pandemic

    Report -

    Healthwatch Doncaster spent time talking to a care home resident, their family and the care home manager at the height of the COVID-19 pandemic.

  23. Healthwatch Doncaster publish report on Care Homes and Covid-19

    Report -

    Healthwatch Doncaster spent some time having conversations with residents, carers and staff in local care homes. We wanted to hear about their experiences of care and support throughout the Covid-19 pandemic.

  24. Your Care, Your Way

    News -

    Help make sure more people get healthcare information in the way they need it.

  25. Doncaster’s St John’s Hospice gets a helping hand

    Blog -

    Every little helps – as Doncaster’s St John’s Hospice is finding out, thanks to the generosity of a local supermarket giant.

  26. Doncaster care home is rated inadequate and placed in special measures by CQC

    Report -

    The Care Quality Commission (CQC) has rated The Pleasance in Doncaster, inadequate and placed it in special measures following an inspection in December.

  27. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  28. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  29. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  30. Getting the most out of the virtual health and care experience

    Advice and Information -

    National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  31. Doncaster primary care services remain open for business

    Advice and Information -

    A news release from NHS Doncaster CCG to reassure local people that despite the enormous pressures and demands on NHS services during the Coronavirus outbreak, local practices and pharmacies remain open to care for patients in Doncaster.

  32. What is a care navigator?

    Advice and Information -

    Have you ever wondered why reception staff at your local practice in Doncaster ask you why you need to see your GP or nurse? Have you called your local practice and been asked what your medical complaint or issue is? Let NHS Doncaster CCG explain..

  33. PRESS RELEASE: Doncaster GPs asked to keep things simple when seeking patient feedback

    News -

    People confident GPs take their comments and concerns seriously. Yet 3 out of 4 (76%) have never given feedback, most commonly because they don’t know how to.

  34. PRESS RELEASE: Access to GP services survey launched in light of worrying statistics showing long waits for an appointment

    News -

    Access to GP services survey launched in light of worrying statistics showing long waits for an appointment

  35. Report to NHS Doncaster CCG Experience and Engagement Committee - January 2018

    Report -

    Healthwatch Doncaster update to the NHS Doncaster CCG's Engagement and Experience Committee (EEC)

  36. PRESS RELEASE: New survey launched to hear people’s views on GP care during the pandemic

    News -

    Patients in Doncaster who have accessed healthcare support from their local GP during Covid-19 are being encouraged to have their say in a new survey by Healthwatch Doncaster

  37. PRESS RELEASE: Local people engaged in a survey to gather their views on access to GP services

    News -

    Comments that access to GP services is an issue for Doncaster patients has been a common theme from patient feedback to Healthwatch Doncaster.

  38. PRESS RELEASE: Early feedback of local survey shows problems for local people to contact their local GP

    News -

    Healthwatch Doncaster are encouraging people in Doncaster to have their say on access to GP services after initial responses reveal they struggle to get through to their surgery via telephone

  39. Care Quality Commission State Of Care 2019/20

    Report -

    Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year

  40. Learn about the health and care professionals to help you

    Advice and Information -

    NHS Doncaster CCG explain the services available in Primary Care for local people to access

  41. How can the local NHS improve emergency and urgent care?

    News -

    Local doctors and clinicians are asking Doncaster residents how they can improve emergency and urgent care within the area

  42. South Yorkshire and Bassetlaw Sustainability and Transformation Plans (STP)

    News -

    People living in Barnsley, Bassetlaw, Doncaster, Rotherham and Sheffield are being asked for their views on the South Yorkshire and Bassetlaw Sustainability and Transformation Plan (STP)

  43. New NHS treatment guidelines introduced in Doncaster

    Advice and Information -

    NHS Doncaster Clinical Commissioning Group have issued a news release today confirming new NHS treatment guidelines introduced in Doncaster. They will come into effect later this month after a review of national and regional treatment guidelines

  44. Micro-Grant Report: Doncaster Parents Voice (2017)

    Report -

    Joint event with The LADDER Group and Young Healthwatch Doncaster celebrating and encouraging young people to have a voice about services they use in Doncaster

  45. COVID-19: Local information

    Advice and Information -

    Find out local support and information that can help during this Covid-19 pandemic

  46. COVID-19: Local health and care information

    Advice and Information -

    Read how health and care services have adapted their services since lockdown

  47. Enter and View Policy

    Report -

    This document sets out the approach of Healthwatch Doncaster to Enter and View. The policy is a ‘live’ document which is reviewed regularly to ensure it stays up-to-date.

  48. New app launched to help you find NHS services locally

    News -

    The Choose Well App will help you to ‘choose well’ when you need to use NHS services in Doncaster, leaving urgent care to those who need it most

  49. Covid-19: Doncaster GPs are open for business

    Advice and Information -

    Doncaster GPs are reassuring patients that if they need to see a doctor, they will be seen