1. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  2. Care Home visits – Healthwatch Doncaster’s report

    News -

    Engagement officer Sandie Hodson, alongside an enthusiastic team of Healthwatch volunteers, undertook nineteen care home visits between July – December 2016.

  3. Enter and View: Adeline House Care Home

    Report -

    Healthwatch Doncaster's Enter and View team conducted an initial visit in August 2018, with a follow-up visit in March 2019

  4. Enter and View: Plantation View Care Home

    Report -

    The Authorised Representatives felt that the home generally had good atmosphere; interactions between staff and residents were positive; the environment was clean and tidy; some small improvements could ensure a more dementia friendly environment

  5. Enter and View

    Blog -

    Part of the local Healthwatch programme is to carry out Enter and View visits to get a clearer picture of health and social care service provision locally, to help ensure that the people of Doncaster are receiving good quality, accessible care

  6. Summary Report: Care Home Visits

    Report -

    A summary of the 19 care home visits undertaken by Healthwatch Doncaster volunteers and staff in the period 28 July to 20 December 2016. The findings are based on a conversational approach, talking informally to residents/visitors

  7. Enter and View: China Cottage Care Home

    Report -

    The Authorised Representatives felt the home generally had a friendly and welcoming atmosphere. Some improvements could ensure a more Dementia friendly.

  8. Enter and View: Thorndene Care Home

    Report -

    The Authorised Representatives felt that the home had a caring, homely atmosphere. Everyone was welcoming and the manager and owner were very honest and open with a ‘nothing to hide/help us to improve’ approach.

  9. Enter and View: Oldfield House Care Home

    Report -

    The Authorised Representatives felt the home generally had good atmosphere. Some minor improvements could ensure a more dementia friendly environment.

  10. Enter and View: Woodlea Care Home

    Report -

    Healthwatch Doncaster's Enter and View team conducted an initial visit in April 2019, with a follow-up visit in August 2019

  11. New report finds choosing care is one of life’s most stressful experiences but trusted information can help

    News -

    Choosing adult social care in England is one of the biggest sources of stress compared to other key life events, according to a survey of 1,000 people carried out for the Care Quality Commission (CQC)

  12. Care Quality Commission’s 2019 State Of Care Report

    Report -

    State of Care is Care Quality Commission‘s annual assessment of health care and social care in England

  13. Enter and View: Stenson Court Care Home

    Report -

    The Authorised Representatives felt that the home had a caring, supportive, friendly atmosphere. Residents seemed happy and well cared for. Everyone was welcoming and the manager and staff appeared friendly and
    open with us.

  14. Enter and View: Roman Court Care Home

    Report -

    The Authorised Representatives felt the home generally had good atmosphere. Interactions between staff and residents were positive. The environment was clean and tidy.

  15. Enter and View: The Old Rectory Care Home

    Report -

    Everyone at The Old Rectory Care Home was welcoming, the manager and staff were friendly and open with us.

  16. Enter and View: Headingley Court Care Home

    Report -

    The Authorised Representatives felt that the home had an upbeat, friendly atmosphere. Interactions between staff and residents were very good. The environment was clean and tidy.

  17. Enter and View: Headingley Park Care Home

    Report -

    The Authorised Representatives felt that the home had a supportive, friendly and caring atmosphere. Residents seemed happy and well cared for. We were made welcome by the manager and staff and observed genuinely caring interactions between staff

  18. Enter and View: Thorndene Care Home

    Report -

    The home has been under new management since the summer and is currently undergoing a programme of re-organisation.

  19. Care Quality Commission report on oral health in care homes

    Report -

    The Care Quality Commission (CQC) has today published the findings of an in-depth review on the state of oral health care in care homes across England

  20. Doncaster care home, Skills Support Limited, rated Outstanding by the Care Quality Commission

    News -

    The Care Quality Commission has rated the care being provided by Skills Support Limited – Doncaster to be Outstanding after an inspection in November 2019

  21. Healthwatch England Annual Report 2018-19

    Report -

    Last year, Healthwatch supported over 336,000 people to share their story about health and social care. These views resulted in over 7,200 recommendations to services about the improvements that people would like to see

  22. Reflections on care in residential care home during the COVID-19 pandemic

    Report -

    Healthwatch Doncaster spent time talking to a care home resident, their family and the care home manager at the height of the COVID-19 pandemic.

  23. Healthwatch Doncaster publish report on Care Homes and Covid-19

    Report -

    Healthwatch Doncaster spent some time having conversations with residents, carers and staff in local care homes. We wanted to hear about their experiences of care and support throughout the Covid-19 pandemic.

  24. Your Care, Your Way

    News -

    Help make sure more people get healthcare information in the way they need it.

  25. Doncaster’s St John’s Hospice gets a helping hand

    Blog -

    Every little helps – as Doncaster’s St John’s Hospice is finding out, thanks to the generosity of a local supermarket giant.

  26. Doncaster care home is rated inadequate and placed in special measures by CQC

    Report -

    The Care Quality Commission (CQC) has rated The Pleasance in Doncaster, inadequate and placed it in special measures following an inspection in December.

  27. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  28. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  29. PRESS RELEASE: Report on urgent care shows overall patient satisfaction

    News -

    A new report by Healthwatch Doncaster on urgent and emergency care has shown people in the Borough are positive about the service received, including during the Covid-19 pandemic.

  30. PRESS RELEASE: Local doctors urge people to keep it, cancel it or rearrange it as missed appointments report is published

    News -

    Healthcare professionals are reminding patients to keep, cancel or rearrange their hospital appointments if they cannot attend, as a report into why over 50,000 scheduled dates are missed annually is published.

  31. Why people miss their hospital appointments in Doncaster and Bassetlaw?

    Report -

    In October '17 Healthwatch Doncaster, working in partnership with the local Hospital NHS Trust and NHS Doncaster Clinical Commissioning Group commenced a three month engagement project to look at why people miss their hospital appointments

  32. PRESS RELEASE: Patient feedback encouraging about emergency care services in Doncaster

    News -

    Experiences of local emergency and out-of-hours services in the Borough are rated mostly positive by patients, in a new report published by Healthwatch Doncaster.

  33. PRESS RELEASE: Change made at a rapid pace to improve patient experience and care

    News -

    The North East Commissioning Support Unit, Doncaster Clinical Commissioning Group (CCG) in partnership with Healthwatch Doncaster and a range of local health and care organisations led a review of spinal care, fibromyalgia and ophthalmology.

  34. PRESS RELEASE: Hospital team up with Healthwatch Doncaster to stress the importance of good nutrition

    News -

    A team of nutrition link nurses at Doncaster and Bassetlaw Teaching Hospitals (DBTH) have teamed up with Healthwatch Doncaster to promote the importance of good nutrition and hydration for patients while they are in hospital

  35. Care Quality Commission State Of Care 2019/20

    Report -

    Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year

  36. Care Quality Commission report shows good progress by NHS hospital trusts on learning from deaths

    News -

    Care Quality Commission (CQC) inspections have shown good progress is being made by some NHS hospital trusts to implement national guidance on learning from deaths.

  37. How can the local NHS improve emergency and urgent care?

    News -

    Local doctors and clinicians are asking Doncaster residents how they can improve emergency and urgent care within the area

  38. South Yorkshire and Bassetlaw Sustainability and Transformation Plans (STP)

    News -

    People living in Barnsley, Bassetlaw, Doncaster, Rotherham and Sheffield are being asked for their views on the South Yorkshire and Bassetlaw Sustainability and Transformation Plan (STP)

  39. More needs to be done to make patients safe, says a CQC report into independent ambulance services

    News -

    The Care Quality Commission (CQC) is calling on independent ambulance services, commissioners and the wider system to do more to make sure patients are safe, following concerns identified during its inspections

  40. New NHS treatment guidelines introduced in Doncaster

    Advice and Information -

    NHS Doncaster Clinical Commissioning Group have issued a news release today confirming new NHS treatment guidelines introduced in Doncaster. They will come into effect later this month after a review of national and regional treatment guidelines

  41. Hospital Services Review event – 6th November 2018

    News -

    A team of people have carried out a review of hospital services across South Yorkshire and Bassetlaw. The review has looked at all of the services and has made recommendations on changes they think could be made to some of our hospital services

  42. Micro-Grant Report: Doncaster Parents Voice (2017)

    Report -

    Joint event with The LADDER Group and Young Healthwatch Doncaster celebrating and encouraging young people to have a voice about services they use in Doncaster

  43. COVID-19: Local information

    Advice and Information -

    Find out local support and information that can help during this Covid-19 pandemic

  44. COVID-19: Local health and care information

    Advice and Information -

    Read how health and care services have adapted their services since lockdown

  45. Enter and View Policy

    Report -

    This document sets out the approach of Healthwatch Doncaster to Enter and View. The policy is a ‘live’ document which is reviewed regularly to ensure it stays up-to-date.

  46. New app launched to help you find NHS services locally

    News -

    The Choose Well App will help you to ‘choose well’ when you need to use NHS services in Doncaster, leaving urgent care to those who need it most

  47. Micro-Grant Report: Wellbeing Network (2017)

    Report -

    Integrating collecting health experiences from people using Bentley Library's wellbeing network.

  48. Event: Healthwatch Doncaster Cancer Signs and Symptoms Event 2015

    Report -

    The aim of the event were to raise awareness of Skin and Prostate Cancer and inform people what is happening locally around Prostate Cancer.

  49. NHS Long Term Plan Focus Group Report: Barnsley Asylum Seekers and Refugees

    Report -

    This was a drop in session for Refugee and Asylum Seeker women and children. The session is also used to do craft work and it also serves as a food distribution and clothing hub