1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. PRESS RELEASE: Report on urgent care shows overall patient satisfaction

    News -

    A new report by Healthwatch Doncaster on urgent and emergency care has shown people in the Borough are positive about the service received, including during the Covid-19 pandemic.

  4. PRESS RELEASE: Local doctors urge people to keep it, cancel it or rearrange it as missed appointments report is published

    News -

    Healthcare professionals are reminding patients to keep, cancel or rearrange their hospital appointments if they cannot attend, as a report into why over 50,000 scheduled dates are missed annually is published.

  5. Why people miss their hospital appointments in Doncaster and Bassetlaw?

    Report -

    In October '17 Healthwatch Doncaster, working in partnership with the local Hospital NHS Trust and NHS Doncaster Clinical Commissioning Group commenced a three month engagement project to look at why people miss their hospital appointments

  6. PRESS RELEASE: Patient feedback encouraging about emergency care services in Doncaster

    News -

    Experiences of local emergency and out-of-hours services in the Borough are rated mostly positive by patients, in a new report published by Healthwatch Doncaster.

  7. PRESS RELEASE: Change made at a rapid pace to improve patient experience and care

    News -

    The North East Commissioning Support Unit, Doncaster Clinical Commissioning Group (CCG) in partnership with Healthwatch Doncaster and a range of local health and care organisations led a review of spinal care, fibromyalgia and ophthalmology.

  8. PRESS RELEASE: Hospital team up with Healthwatch Doncaster to stress the importance of good nutrition

    News -

    A team of nutrition link nurses at Doncaster and Bassetlaw Teaching Hospitals (DBTH) have teamed up with Healthwatch Doncaster to promote the importance of good nutrition and hydration for patients while they are in hospital

  9. Care Quality Commission State Of Care 2019/20

    Report -

    Care Quality Commission’s (CQC’s) annual assessment of the state of health and social care in England looks at the quality of care over the past year

  10. Care Quality Commission report shows good progress by NHS hospital trusts on learning from deaths

    News -

    Care Quality Commission (CQC) inspections have shown good progress is being made by some NHS hospital trusts to implement national guidance on learning from deaths.

  11. How can the local NHS improve emergency and urgent care?

    News -

    Local doctors and clinicians are asking Doncaster residents how they can improve emergency and urgent care within the area

  12. South Yorkshire and Bassetlaw Sustainability and Transformation Plans (STP)

    News -

    People living in Barnsley, Bassetlaw, Doncaster, Rotherham and Sheffield are being asked for their views on the South Yorkshire and Bassetlaw Sustainability and Transformation Plan (STP)

  13. More needs to be done to make patients safe, says a CQC report into independent ambulance services

    News -

    The Care Quality Commission (CQC) is calling on independent ambulance services, commissioners and the wider system to do more to make sure patients are safe, following concerns identified during its inspections

  14. New NHS treatment guidelines introduced in Doncaster

    Advice and Information -

    NHS Doncaster Clinical Commissioning Group have issued a news release today confirming new NHS treatment guidelines introduced in Doncaster. They will come into effect later this month after a review of national and regional treatment guidelines

  15. Hospital Services Review event – 6th November 2018

    News -

    A team of people have carried out a review of hospital services across South Yorkshire and Bassetlaw. The review has looked at all of the services and has made recommendations on changes they think could be made to some of our hospital services

  16. Micro-Grant Report: Doncaster Parents Voice (2017)

    Report -

    Joint event with The LADDER Group and Young Healthwatch Doncaster celebrating and encouraging young people to have a voice about services they use in Doncaster

  17. COVID-19: Local information

    Advice and Information -

    Find out local support and information that can help during this Covid-19 pandemic

  18. COVID-19: Local health and care information

    Advice and Information -

    Read how health and care services have adapted their services since lockdown

  19. Enter and View Policy

    Report -

    This document sets out the approach of Healthwatch Doncaster to Enter and View. The policy is a ‘live’ document which is reviewed regularly to ensure it stays up-to-date.

  20. New app launched to help you find NHS services locally

    News -

    The Choose Well App will help you to ‘choose well’ when you need to use NHS services in Doncaster, leaving urgent care to those who need it most

  21. Micro-Grant Report: Wellbeing Network (2017)

    Report -

    Integrating collecting health experiences from people using Bentley Library's wellbeing network.

  22. Event: Healthwatch Doncaster Cancer Signs and Symptoms Event 2015

    Report -

    The aim of the event were to raise awareness of Skin and Prostate Cancer and inform people what is happening locally around Prostate Cancer.

  23. NHS Long Term Plan Focus Group Report: Barnsley Asylum Seekers and Refugees

    Report -

    This was a drop in session for Refugee and Asylum Seeker women and children. The session is also used to do craft work and it also serves as a food distribution and clothing hub

  24. NHS Long Term Plan Focus Group Report: Barnsley Macular Society - Support Group

    Report -

    The group is organised and run by volunteers, most of whom have macular disease, or know someone who has a macular condition. The group offers support and help in understanding macular disease and coming to terms with sight loss.

  25. NHS Long Term Plan Focus Group Report: Bassetlaw Residents Group

    Report -

    Bassetlaw residents group are a group of people living in Bassetlaw district of Nottinghamshire

  26. NHS Long Term Plan Focus Group Report: Be Cancer Safe Event

    Report -

    Be Cancer Safe is a social movement across the region which aims to raise awareness of cancer and increase the number of people diagnosed earlier. They hosted a Community Engagement Event at New York Stadium in Rotherham

  27. NHS Long Term Plan Focus Group Report: Deaf Futures

    Report -

    Deaf Futures meet every Friday in a local community centre and have access to a BSL interpreter. The session is for the deaf community of Rotherham to attend as a social activity, to find out information on what is
    happening in the community

  28. NHS Long Term Plan Focus Group Report: Healthwatch Doncaster Volunteers

    Report -

    A group discussion took place around the NHS Long Term Plan Survey. In attendance were 13 volunteers, more information about the demographics can be found in the report

  29. NHS Long Term Plan Focus Group Report: People Focussed Group Report (1)

    Report -

    A group of adults ranging across all ages who meet together for the purposes of Peer Support around mental health

  30. NHS Long Term Plan Focus Group Report: People Focussed Group Report (2)

    Report -

    A group of adults ranging across all ages who meet together for the purposes of Peer Support around mental health. This was the second visit to the PFG and gave access to some of the previous members from the week previous but in addition gave access

  31. NHS Long Term Plan Focus Group Report: Prison Healthcare Reps – Lindholme Prison

    Report -

    Prison Healthcare Reps work on each Wing in the Prison to support fellow prisoners with access to healthcare and support services. The group of reps meet monthly with the Lead Nurse for Healthcare in the
    Prison.

  32. NHS Long Term Plan Focus Group Report: Barnsley Refugee Council Men’s Group

    Report -

    This was a drop in for men of all ethnicities to get together and discuss topics which are relevant to them. They encourage and welcome new people to the group and give support to new arrivals in particular

  33. NHS Long Term Plan Focus Group Report: Renew 123

    Report -

    A community group supported by the local church in Bentley. They offer help to anyone irrelevant of their religious beliefs. Engagement around the views and opinions of local people in regards to the NHS Long Term Plan

  34. NHS Long Term Plan Focus Group Report: Rotherham Military Veterans Group

    Report -

    Rotherham Military Community Veterans Centre (MCVC) Group are all Serving or Ex Service people or supporters, working together to provide a one stop point of contact in the Borough for our fellow military personnel

  35. NHS Long Term Plan Focus Group Report: Sea Cadets - Doncaster

    Report -

    Sea Cadets is a national youth charity, working with 14,000 young people between 10 and 18 years old across the UK. Doncaster Sea Cadets works in the local community to give young people access to incredible opportunities and skills

  36. NHS Long Term Plan Focus Group Report: Burton Street Foundation Focus Group

    Report -

    Healthwatch Sheffield facilitated a two hour focus group with a group of ten adults with learning disabilities. Five support staff employed by Burton Street Foundation
    were also in attendance. The group was well established and were comfortable

  37. NHS Long Term Plan Focus Group Report: Sheffield Futures

    Report -

    Healthwatch Sheffield facilitated a focus group with a group of Sheffield Futures’ Young Advisors and members of the Youth Cabinet. There were 13 participants in total, aged between 13 and 24.

  38. NHS Long Term Plan Appendices: Data, Charts and Word Clouds

    Report -

    Please find below all the data, charts and wordclouds relating to the NHS Long Term Plan project in 2019 that Healthwatch Doncaster was the leading co-ordinator for Healthwatch in the South Yorkshire and Bassetlaw region

  39. PRESS RELEASE: Healthwatch Doncaster shortlisted for prestigious national award

    News -

    Local Healthwatch is shortlisted for work on urgent and emergency care in major national awards scheme. Shortlisting recognises Healthwatch Doncaster’s volunteers for gathering people’s experiences of A&E services in the Borough.

  40. Transformation of Outpatients Services

    Report -

    Healthwatch Doncaster facilitated a workshop with NHS Doncaster Clinical Commissioning Group and Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust to look at the proposals to transform outpatients follow-up care

  41. 24 Hours in Urgent and Emergency Care

    Report -

    Healthwatch Doncaster attended emergency and out of hours services across Doncaster over a 24 hour period in September 2019, to engage with patients to gather their experiences.

  42. Event: Healthwatch Doncaster Living Well Event Report (2015)

    Report -

    Healthwatch Doncaster planned a Living Well Event that included presentations to impart information and knowledge which attendees can share with other partners

  43. 24 Hours in Urgent and Emergency Care Follow-up 2020

    Report -

    The project on urgent and emergency care was re-created in 2020 in order to measure the impact of any changes to patient experience, either as a result of the review or Healthwatch Doncaster’s recommendations in 2019

  44. Hospital discharge during COVID-19

    Report -

    Healthwatch England have published a new report on hospital discharge during Covid-19

  45. Healthwatch England report on service user confidence in the NHS and social care services

    Report -

    In a recent poll, Healthwatch England asked people how confident they are that NHS and social care services can meet their needs

  46. Doncaster and Bassetlaw Teaching Hospitals is rated ‘Good’ by Care Quality Commission

    News -

    The CQC report published today (19/02/20), recognises a number of areas of quality care, practice and improvement at the Trust. Reflecting an overall positive picture, this latest report means that in addition to an overall Trust rating of Good

  47. Care Quality Commission tell local hospital Trust to make improvements despite being rated good in some areas

    News -

    England’s Chief Inspector of Hospitals has told Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust that it must continue to make improvements following an inspection by the Care Quality Commission

  48. NHS 70th birthday celebrations at Flourish Enterprises

    News -

    Healthwatch Doncaster attended the NHS birthday celebrations last Sunday at Woodfield Park, where we had an Operation game for people to get involved in, and giving information to local people, raising awareness about Healthwatch

  49. Many women are positive about their maternity care, but improvements still needed

    News -

    Findings from the Care Quality Commission’s (CQC) national survey of more than 17,600 women who gave birth in February last year show that many had a good experience, including in relation to interactions with staff